Can’t Power Down Your iPhone 15? Here’s What You Need to Know

Is your iPhone 15 acting up and refusing to turn off? It’s one of those annoying quirks that can pop out of nowhere. Perhaps you’ve pressed the buttons a hundred times, but nothing happens. That’s frustrating, right?

Don’t worry; you are not alone, and you have come to the perfect destination where you will get a straightforward solution to this issue.

Here, we will enlighten you with some common reasons for the iPhone 15 not turning off, along with very basic tricks and tips that guide you on how you can return your phone to normal.

Let’s work it out together!

Understanding the Power-Off Process

Usually, it’s quite easy to power off your iPhone 15—you just need to tap the side button and either of the volume buttons and hold them down until you see the power-off slider appear. Then, slide it to the right, and your phone should turn off in seconds.

However, sometimes, things just do not work our way. When your iPhone 15 doesn’t turn off, it opens up other issues, and you are festering with thoughts like “What did I do wrong?” No worries, in the following section, we’ll enlighten you with some common reasons behind this problem and how to fix them head-on.

Troubleshooting Steps to Turn Off Your iPhone 15

Restart Your iPhone 15

First things first, if your iPhone 15 is not turning off, try a simple restart. Sometimes this might work out like a miracle and get your device up and running.

Here’s how to do that:

• Press the volume up or volume down button and the side button simultaneously.
• Continue holding till the power off slider appears on your screen
• Drag the slider to the right to power off your device.
• Wait for about 30 seconds; this is enough time to shut down all processes in your iPhone, thus getting it ready for a fresh start-up.

If your device isn’t responding, you may want to try a force restart. This just tricks the system of your iPhone to shake off any glitches it is feeling and mostly does the magic. Finally, turn it on again by holding the side button until an Apple logo appears.

Execute a Soft Reset

If it doesn’t work after restarting, you might want to try a soft reset. It is the same process as performing a hard reboot but refreshes the operational system without removing your data.

Here is how you perform a soft reset on your iPhone 15:

• Press and quickly release the Volume Up button.
• Similarly, press and quickly release the Volume Down button.
• Press and hold the side button until you see the power-off slider pop up; don’t yet slide to power off.
• Continue with pressing the side button until you see an Apple logo appear on the screen, then release. Once it shows up, let go of the button.

This should reboot your phone and fix any stubborn issues. No data was lost, just a refreshed system.

Deplete Your Phone’s battery

If both of the above techniques don’t work, your next move is to let the battery completely drain. This forces the device to shut down and clears the software glitches that could be causing the problem.

Don’t forget, though, that letting your batteries drop to 0% too often is not good either, as that tends to reduce its lifetime.

Update your iPhone 15

Another key step toward troubleshooting is updating your iOS device. The super-outdated operating system might be the reason for these different problems you are experiencing, which include power issues. Here’s how to check:

• Open the Settings app.
• Scroll down a bit and then click on General.
• Tap on Software Update to check if an update is available.
• If the update is available, then tap download and install.
• If prompted, enter your passcode.

Make sure your iPhone is connected to Wi-Fi and has sufficient battery life.

Disable the “Always On” Display Feature

The ‘Always On’ display feature on the iPhone 15 keeps some information visible on your screen even when it’s not actively in use. Sometimes, all this seems like your iPhone doesn’t want to turn off.

To turn it off:

• Open the Settings, scroll down, and find Display & Brightness.
• Tap Always On Display > then tap the toggle to disable it.

Adjust Auto-Lock Settings

Your settings for Auto-Lock could be another culprit. If it is set to ‘Never,’ then your iPhone will stay on forever if you don’t turn it off yourself. Here’s how to change such settings:

• Open the Settings, scroll down, and locate Display & Brightness.
• Tap on Auto-Lock, then select a shorter time period such as 30 seconds or 1 minute.

This way, your iPhone automatically turns off when not in use.

Check for Physical Damages

Sometimes, physical damage interrupts the working of your iPhone; look for any physical evidence like cracking and liquid exposure. When damage is suspected, it’s better to get your device inspected by a professional rather than trying to open it yourself as this could just create problems.

Backup and Restore

If all the aforementioned methods fail, a backup and restore should do the trick. This should, of course, be your last resort since it’s going to erase your iPhone and reinstall its software.

How to Back Up Your iPhone 15 Files:

• Open Settings: Find and tap the settings icon (that little gear-shaped symbol).
• Go to iCloud: Tap at the top where your name is, then select “iCloud.”
• Verify iCloud Backup: Scroll down to verify whether “iCloud Backup” is on.
• Back-Up: Now, you just have to tap Backup Now, and the iPhone will save a copy of all of your data into the cloud.

How to Restore Your iPhone 15 Files:

• Erase All Data: Go to the Settings app, tap “General,” then select “Reset.” This will wipe all data from your iPhone 15, so ensure you’ve completed a backup beforehand.
• Restore from iCloud Backup: When setting up your iPhone after the reset, choose to restore from iCloud Backup, selecting the one you just made.
• Use a Computer: Alternatively, connect your iPhone to your Mac (or open iTunes on Windows), select your device, and hit “Restore Backup.” Choose the latest backup to recover all your data.

Contact Apple Support

If the above doesn’t work, then it’s time to engage Apple Support. You can contact them by calling or chatting online, scheduling a repair, or making an appointment at the Genius Bar. If you are in the US, dial 1-800-275-2273. Do you prefer to type? The chat feature on Apple Support is a convenient way to get help. They’re there to help!

Final Thoughts

It’s natural to feel a bit irritated when technology doesn’t work the way we expect it to. Your iPhone 15 not turning off is one such case. That’s why we have compiled a list of quick fixes in this article that will lead you through the process of fixing the issue to get you back on track.

But if all these fail, then reaching out to Apple Support can bring in the human factor to sort things out and find a way back on track. You got this. No need to fret over it.

Frequently Asked Questions