Ordering food from DoorDash?
Constantly getting this message ‘error validating basket’?
Frustrating tough? You could get the error message for many reasons but don’t worry. This is a pretty common error, and this article comprises all the troubleshooting methods to help you fix the problem. Let’s see how to fix error validating basket in DoorDash.
Quick Fixes: How to Fix Error Validating Basket DoorDash
Following are the quick fixes (troubleshooting methods) to try, and they can fix the problem.
- Update your DoorDash App
- Check your Internet Connection
- Delete & Reinstall the App
- Check If Your Restaurant is Open
- Your Session is Being Expired, Sign Out & Sign In Again
- Clear the App Cache
- Check If Your Cart is Empty
- Restart Your Device
Alternate Solutions
There could be many reasons why it is an error validating your order, from server issues to bugs in the app. However, we got you some of the temporary/alternate solutions to complete your order.
- Place your order from the website – DoorDash Website
- Contact DoorDash Customer Support
- Use Alternative Services – Uber Eats, Amazon Fresh, Grubhub, etc.
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How to Fix Error Validating Basket DoorDash
Here are the quick eight fixes to fix the ‘Error validating basket DoorDash.
1. Delete & Reinstall the DoorDash App
Deleting the app will flush the cache, and reinstalling it will update and fix the bugs. Many times, cache and bugs form the error problems. Hence, deleting and reinstalling the app can potentially fix the problem.
2. Check Your Internet Connection
Interrupted, or unstable internet connection may cause this problem. Turn ON the Aeroplane mode & turn it off in a minute, and reconnect the internet, it would be much more stable.
If you are using WiFi, check the modem and router, and restart your WiFi connection if needed.
To check if you have a stable connection, run Google Speed Test.
3. Sign-in & Sign Out
If you haven’t logged out for a while, your session may have expired or corrupted. It may result in various problems, such as the error validating basket problem. Moreover to fix this problem, sign out from the app and sign in again.
How to Sign Out from the DoorDash App
- Open the App > Tap on Account icon
- Go to Settings icon
- Tap on Log Out
4. Check Your Cart
One of the prevalent bugs in shopping apps is emptying the cart. Even if you add items, they will fail to reflect in the basket. Double-check if you have items in the basket (cart).
- Try adding items again
- Update the app and add the items
- Use the DoorDash website to add items to the basket
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5. Clear the App Cache
As we use an app it creates random files in the system, those random files are called cache. The cache is a temporary file created automatically, deleting them won’t impact the app. However, sometimes, these Cache files can interrupt the system causing lags and errors.
Hence, deleting the cache file will solve the issue.
On iPhone, deleting cache files isn’t an option, you need to delete and reinstall the app. While, on Android, you have to follow the below steps –
- Go to System or Settings
- Search App Management or Apps
- Search DoorDash
- Tap on Clear Data > Clear Cache
- In some models, it would be More > Clear Cache
6. Update DoorDash App
Apps like DoorDash frequently catch bugs and errors, hence app developers release an update to fix the issues. If this is a prevalent issue, DoorDash might have fixed the problem in their update, check if your app is updated.
Check if you have the latest versions.
7. Check Restraunt’s Status
Ensure the restaurant is still open and operating. Especially, if you are ordering on weekends, late nights, or on holidays.
How to Check Restaurant’s Status
- Open DoorDash
- Go to the Restaurants tab
- Search the restaurant and check their status
If the restaurant is closed that’s likely the reason you are seeing ‘error validating basket’ notification. Change the restaurant and it will solve the problem.
8. Restart Your Device
It’s likely that the problem can be arising due to system failures. In that case, you can restart your device or check if there are any software update. If there are any software update, update it that might resolve the problem.
Restarting your device is recommended.
These were the eight quick fixes, help you to fix error validating basket in DoorDash. However, if you are looking for fast solutions, try the alternate solutions.
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3 Alternate Solutions
These are three helpful solution to get the work done.
1. Use DoorDash Website
There could be lot of reason on why you are facing error validating basket in DoorDash. But there are high chances that it’s occurring because of app or server failures. In that case, you can DoorDash website to complete your order.
- Go to doordash.com
- Tap on Sign in
- Sign in with the email or other ways available
- Complete your order on web version
2. Contact DoorDash Customer Support
Contact Details
- US – 855-222-8111
- Espanol – 855-834-8733
- Canada – 647-957-7219
- Australia – 1800-958-316
Email Support
- Email – drive-support@doordash.com
Website
- Customer Support – https://help.doordash.com/consumers/s/consumer-support
These were some of the way to reach out to DoorDash customer service and ask them to solve the problem. As one of the chancer is there server has mistakenly blocked your account. In such scenarios their customer support can be helpful.
3. Use Other Services
If you have tried all and nothing is working, its better to look for other options. Here are some of the popular options you can choose from –
- Amazon Fresh
- Uber Eats
- Post Mates
- Instacart
- Grubhub
Many of them available as frequently as DoorDash, and offer similar service as well. Check out them if they could be helpful.
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Conclusion
Dealing with the “error validating basket” issue on DoorDash can be a real buzzkill, especially when all you want is your favorite meal delivered. But don’t stress! By following these quick fixes—like updating the app, clearing cache, or even just restarting your device—you’re likely to get things working in no time.
If none of these work, try placing your order through the DoorDash website, reaching out to their customer support, or checking out other delivery options like Uber Eats or Grubhub.
With these tips, you now know exactly how to fix error validating basket in DoorDash and get back to enjoying hassle-free food delivery!
We hope it was helpful, comment down your thoughts, we will be seeing you in next one…